Umhlakasi Electricity Advance

The Umhlakasi electricity advance USSD code is *120*12209*1#. Enter the complete code in your phone's dialler and follow the current prompts. Check the prepaid meter number, available offer, charges and repayment terms before confirming.

Looking for human help instead? WhatsApp or call SA Credit Clear on 011 012 5846. For online access, use the electricity customer portal.

Open the Umhlakasi portal and follow the options currently available for your account and meter. Read the offer and provider terms before accepting. A SA Credit Clear credit report assessment is a separate service and is not required to use this access point.

Skip portal and read the guide if you prefer to review the process first.

An electricity advance provides prepaid electricity value that must be repaid under the offer's terms. It differs from buying electricity outright, free basic electricity and credit-report assistance. Check what you receive now and how repayment affects your next top-up before accepting.

Read the amounts and service-fee information first. Do not send a PIN or one-time password to our general enquiry form.

Published service information lists R20, R30 and R50 options, inclusive of a R5 service fee. These are published options, not a promise that every amount is available to every customer. Check the current offer for your meter; options and charges can change.

An advance amount and the electricity value of its token are not necessarily the same. Check the fee and total repayable amount. This is not free electricity or a promise of cash into your bank account. Read how the outstanding advance is repaid.

Outstanding advances can be recovered from a later eligible prepaid purchase under the provider's terms. This can reduce the electricity value received and may use that purchase to clear the balance before a new token is issued. Check the outstanding amount and supported repayment options in the current service.

For a shared meter, a deduction may relate to an advance requested by another household member. Check transaction history and seek help about an unfamiliar deduction rather than assuming it is an unrelated electricity charge.

Read the provider's Umhlakasi service terms and your specific offer. Our electricity-service terms explain SA Credit Clear's role separately from its credit report assessment.

Availability depends on provider checks, account/purchase history, outstanding advances and support for your prepaid meter or supply system. Previous use does not guarantee another offer. Check the current service rather than relying on an old municipality list. SA Credit Clear cannot promise an eligibility decision or change an offer through a general enquiry.

Check whether the provider confirmed the transaction. Review the reference, prepaid meter number, messages and available transaction history. Visiting this page or loading the portal is not proof that an advance was approved or a token issued.

Retrieve previous tokens through the history or token options currently offered by the portal or USSD menu. Features and menu labels can change. Avoid repeated advance requests while the status is uncertain.

For an unexpected token value, compare the offer, fee and repayment information. For a missing token or unexplained deduction, contact us about an electricity-service issue. Keep passwords, PINs and one-time codes out of general enquiries.

If the portal does not display properly, use its verified new-tab option, the USSD route or support. Do not disable browser security to make it work.

WhatsApp Umhlakasi on 087 813 4433 first, call the same number, or email info@sacreditclear.co.za. Mention Electricity Advance and briefly describe the issue. Do not send PINs, passwords, one-time codes or sensitive documents in an initial general enquiry.

We can help with website/access enquiries and direct service-specific questions to the appropriate provider process. Offers, token transactions and repayments are handled through that service. For a concern about SA Credit Clear's own work, use our complaints process.